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Would you describe your supply chain as speedy and productive?

If not, then utilizing cross-dock operations could help your company achieve a competitive advantage within your industry because cross-docking minimizes handling times and maximizes efficiency.



What Is Cross-Docking?

Essentially, cross-docking removes the “storage” link of the supply chain.

Products are unloaded from a truck or railroad car, sorted, and directly reloaded onto outbound trucks or rail cars to continue their journey. Products going to the same destination can easily be consolidated into fewer transport vehicles. Alternatively, large shipments are broken down into smaller groups for easier delivery. The end result in both scenarios is a leaner, more efficient supply chain.

A train coming down tracks.

Pre-Distribution vs. Post-Distribution Cross-Docking

Cross-docking is broken down into 2 basic types: Pre-Distribution and Post-Distribution.

With Pre-Distribution, goods are unloaded, sorted, and repacked according to pre-determined distribution instructions. In other words, the customer is identified before the goods even leave the supplier.

In the Post-Distribution process, sorting is deferred until the proper facility and customers are chosen, based on demand. That means that goods spend a little more time in the distribution or cross-docking facility, but retailers and suppliers benefit from the additional time to make smarter, more informed decisions about where to ship their goods based on in-store inventory, sales forecasts, and point of sale trends.

Cross-Docking Benefits

In one word: consolidation.

Overall, there are several benefits to incorporating cross-docking into your retail supply chain.

A picture of a loading dock with pallets and a docked truck.

Because products are spending less (or no) time in the warehouse, inventory handling, and storage costs are greatly reduced.

Additionally, goods typically reach their final destination (e.g., the customer) much faster, giving the retailer a competitive edge.

Minimal Handling Equals Less Damage

Nobody wants to receive a complaint from a customer regarding the receipt of a damaged product. When this does happen, it is often due to the number of times a product is handled in the shipping process.

Cross-docking prevents overhandling and potentially damaged boxes like the one pictured.


Less-than-load (LTL) shipments are utilized by many companies because sending out full truckloads of products is not possible or cost-effective. This means that your product ends up going through multiple shipping facilities before it arrives at its final destination.


Why choose CWI for Contract Warehousing?

Using a cross-docking operation allows your product to go through a minimal number of locations before arriving at the final destination. This equates to a smaller likelihood that any damage will occur.




Consider Incorporating CWI Logistics Into Your Supply Chain

Usually, goods that are most conducive to cross-docking are those that are in stable, consistent demand—usually high-volume and fast-moving products.

A 3PL partner like CWI Logistics, however, has the ability and experience to handle oversized or complex items in multiple temperature environments, greatly expanding the services that a typical cross-docking operation can provide.

CWI’s cross-docking operations service all of Florida. If you’d like to reduce your inventory, streamline distribution, or reduce your overall supply chain costs, give us a call today.

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